Common Challenges We Solve
Sound familiar? Here's how Akol helps.
The Problem
Time Zone Challenges
Travelers call from around the world at all hours with urgent questions.
Complex Itineraries
Multi-destination trips require significant time to research and quote.
Last-Minute Changes
Flight delays and cancellations create urgent support needs.
Seasonal Demand
Peak travel seasons overwhelm support capacity.
The Solution
24/7 Availability
Assist travelers in any time zone, whenever inspiration strikes.
Instant Information
Provide destination information, pricing, and availability immediately.
Emergency Support
Handle urgent travel issues and route to agents when needed.
Scalable Capacity
Handle seasonal spikes without temporary staffing.
Built for Travel & Tourism
Industry-specific capabilities included in every plan
Common Use Cases
See how businesses like yours use Akol
Trip Planning
Gather travel preferences, dates, and budget for agent follow-up.
Booking Questions
Answer questions about existing reservations and itineraries.
Destination Info
Provide visa requirements, weather, and travel advisory information.
Emergency Support
Route urgent travel issues to on-call agents immediately.
"Our agents now focus on complex trip planning instead of answering basic questions. Lead capture is up 40% because we never miss a call from an excited traveler."
Frequently Asked Questions
Can it access booking systems?
We integrate with major GDS systems, Sabre, Amadeus, and travel CRMs.
How does it handle urgent travel issues?
Configure emergency keywords to route urgent calls to on-call agents immediately.
Can it provide visa information?
Yes, provide destination-specific travel requirements and documentation guidance.
Does it support group bookings?
Yes, capture group travel inquiries and route to your group travel specialists.