4 Simple Steps to Get Started
From sign-up to live calls in under 15 minutes
Add Your Business
Tell us about your business. Our guided wizard walks you through adding your hours, services, pricing, FAQs, and policies — everything your AI needs to answer calls accurately.
- Business hours and location
- Services, pricing, and appointment types
- FAQs and knowledge base documents
- Call transfer and routing rules
Create Your AI Agent
Pick a voice from 20 human-sounding options and give your agent a name. Each agent is a voice persona tied to your business configuration.
- 20 natural-sounding voices to choose from
- Adjust speaking speed to match your brand
- Create multiple agents for different lines
- Preview each voice before selecting
Get a Phone Number
Buy a local or toll-free number directly from the dashboard, or port your existing business number. Assign it to your agent and you're ready.
- Local and toll-free numbers available
- Search by area code
- Port your existing number
- Assign to any agent instantly
Go Live
Your AI agent starts answering calls immediately. Watch calls come in on the dashboard, review transcripts, and track performance with real-time analytics.
- Calls answered 24/7 automatically
- Live call transcripts and recordings
- Sentiment tracking per call
- Analytics: call volume, outcomes, talk time
What Your AI Can Do
A full-featured receptionist that handles all your call needs 24/7
Answer Questions
Your AI handles common inquiries about hours, location, services, and pricing without human intervention.
Book Appointments
Check availability and schedule appointments when connected to Google Calendar, Outlook, or Calendly.
Qualify Leads
Ask qualifying questions to identify high-value prospects and route them appropriately.
Route Calls
Direct calls to the right person or department based on the caller's needs.
Take Messages
Capture detailed messages when staff aren't available and notify the right people.
Provide Analytics
Get insights into call patterns, common questions, and customer sentiment.
Built with Advanced AI
Our technology stack combines the latest in AI and telephony to deliver exceptional experiences
Natural Language Processing
Our AI understands context, accents, and natural speech patterns to have human-like conversations.
Real-Time Transcription
Every word is transcribed instantly, allowing for searchable call records and analytics.
Sentiment Tracking
Calls are tagged with sentiment (positive, neutral, negative) so you can spot unhappy callers and follow up.
20 Natural Voices
Choose from 20 natural-sounding voices — professional, conversational, male, and female options.
Secure & Compliant
Enterprise-grade security with encryption, audit logging, and GDPR compliance.
How It All Connects
Akol works with the tools you already use
Incoming Call
Customer calls your number
AI Processing
Akol handles it
Your Systems
Data syncs automatically
Integrates with your favorite tools
Enterprise-Grade Security
Your data and your customers' information is protected with the highest security standards.
- Encryption in transit and at rest
- Enterprise-grade security controls
- GDPR compliant data handling
- HIPAA-ready infrastructure
- 99.9% uptime target
- Regular security audits