Common Challenges We Solve
Sound familiar? Here's how Akol helps.
The Problem
Phone Disruptions
Staff constantly pulled away from guests to answer phone calls.
Missed Reservations
Busy periods mean missed calls and lost bookings.
Repetitive Questions
Same questions about hours, menu, and location asked dozens of times daily.
Catering Coordination
Catering inquiries require detailed conversations that take significant time.
The Solution
Guest-First Focus
Staff can focus on in-house guests while AI handles all calls.
24/7 Reservations
Accept reservations even when the restaurant is closed.
Instant Answers
AI provides immediate answers to common questions.
Catering Intake
Gather event details and route to catering coordinator.
Built for Restaurants & Hospitality
Industry-specific capabilities included in every plan
Common Use Cases
See how businesses like yours use Akol
Reservations
Book tables based on party size, date, and time preferences.
Menu Questions
Answer questions about menu items, ingredients, and dietary options.
Catering Requests
Capture event details for catering quotes and planning.
Private Events
Handle inquiries for private dining and special events.
"Friday and Saturday nights were chaos with constant phone calls. Now our hosts can actually welcome guests properly. Reservations are up 20% since we never miss a call."
Frequently Asked Questions
Can it integrate with our POS?
We integrate with OpenTable, Resy, Yelp Reservations, and other reservation platforms.
Can it handle special requests?
Yes, the AI captures special requests and dietary requirements during booking.
What about large party bookings?
Configure rules for large parties to route to managers or require deposits.
Can it manage a waitlist?
Absolutely. Add guests to waitlist and notify when tables become available.