Common Challenges We Solve
Sound familiar? Here's how Akol helps.
The Problem
Phone Disruptions
Staff constantly pulled away from guests to answer phone calls during service.
Missed Reservations
Busy periods mean missed calls and lost bookings to competitors.
Repetitive Questions
Same questions about hours, menu, parking, and dietary options asked dozens of times daily.
Catering Coordination
Catering and event inquiries require detailed conversations that take significant time.
The Solution
Guest-First Focus
Staff can focus on in-house guests while AI handles all incoming calls.
24/7 Reservations
Accept reservations even when the restaurant is closed or during peak hours.
Instant Answers
AI provides immediate answers to common questions about your restaurant.
Catering Intake
Gather event details and route to your catering coordinator automatically.
Built for Restaurants & Dining
Industry-specific capabilities included in every plan
Common Use Cases
See how businesses like yours use Akol
Reservations
Book tables based on party size, date, time, and seating preferences.
Menu Questions
Answer questions about menu items, ingredients, allergens, and dietary options.
Catering Requests
Capture event details, guest counts, and preferences for catering quotes.
Private Events
Handle inquiries for private dining rooms and special occasions.
"Friday and Saturday nights were chaos with constant phone calls. Now our hosts can actually welcome guests properly. Reservations are up 25% since we never miss a call."
Frequently Asked Questions
Can it integrate with our reservation system?
We integrate with OpenTable, Resy, Yelp Reservations, SevenRooms, and other platforms.
Can it handle special requests?
Yes, the AI captures special requests, dietary requirements, and occasion details during booking.
What about large party bookings?
Configure rules for large parties to require manager approval or deposits.
Can it manage a waitlist?
Absolutely. Add guests to waitlist and notify when tables become available.