Common Challenges We Solve
Sound familiar? Here's how Akol helps.
The Problem
Missed Leads
Prospective clients calling for quotes often hang up when they reach voicemail.
Claims Volume
Claims calls spike during disasters, overwhelming your team capacity.
Policy Questions
Routine coverage questions consume significant agent time.
Renewal Follow-ups
Manually calling for renewals is time-consuming and inconsistent.
The Solution
24/7 Quote Requests
Capture lead information and quote requests any time of day or night.
Claims Intake
Gather initial claims information efficiently and route to adjusters.
Policy Information
Answer coverage questions and provide policy details instantly.
Renewal Reminders
Automated outreach for upcoming renewals improves retention.
Built for Insurance Agencies
Industry-specific capabilities included in every plan
Common Use Cases
See how businesses like yours use Akol
Quote Requests
Capture prospect information and basic details for auto, home, life, and commercial quotes.
Claims Filing
Gather incident details, policy information, and contact details for new claims.
Policy Questions
Answer questions about coverage, deductibles, and policy terms.
Payment Support
Help with billing questions and payment processing.
"During hurricane season, our AI handled 3x our normal call volume. Every lead was captured and every claim was logged. It's like having an infinitely scalable team."
Frequently Asked Questions
Is it compliant with insurance regulations?
Yes, we maintain compliance with state insurance regulations and provide full call recordings for audit purposes.
Can it integrate with my agency management system?
We integrate with Applied Epic, Hawksoft, AMS360, and other major agency management systems.
How does it handle complex claims?
The AI gathers initial information and routes complex claims to licensed adjusters for handling.
Can it handle multiple carriers?
Yes, configure different scripts and routing rules for each carrier you represent.