Hotels & Hospitality
AI Concierge for Hotels
Handle reservations, guest inquiries, and concierge requests 24/7. Deliver exceptional guest experiences while optimizing operations.
Common challenges we solve.
Sound familiar? Here's how Akol helps.
The problem
01
Front Desk Overload
Staff juggle check-ins, phone calls, and guest requests simultaneously.
02
After-Hours Calls
Night audit staff handle complex reservation requests with limited support.
03
Repetitive Questions
Same questions about amenities, check-in times, and local attractions asked constantly.
04
Booking Leakage
Callers book through OTAs when they can't reach the hotel directly.
The solution
01
24/7 Reservations
Convert direct bookings around the clock, avoiding OTA commissions.
02
Guest Services
Handle amenity questions, local recommendations, and service requests instantly.
03
Multilingual Support
Assist international guests in their preferred language.
04
Upselling Opportunities
Offer upgrades, packages, and add-ons during every interaction.
Built for Hotels & Hospitality.
Industry-specific capabilities included in every plan.
- Reservation booking
- Room availability checking
- Amenity information
- Local recommendations
- Wake-up call scheduling
- Service request handling
- Group booking support
- Loyalty program info
Common use cases.
See how businesses like yours use Akol.
01
Reservations
Book rooms, check availability, and process modifications 24/7.
02
Guest Questions
Answer questions about amenities, policies, and hotel services.
03
Concierge Services
Provide local restaurant recommendations, directions, and activity bookings.
04
Service Requests
Handle requests for extra towels, room service, and maintenance.
“Direct bookings increased 30% once we stopped missing calls. Guests love getting immediate answers, and our front desk team can focus on creating memorable in-person experiences.”
* Hypothetical example for illustration purposes
Frequently asked questions.
We connect with your property management system via Zapier, Make, and n8n webhooks. Direct calendar integration with Google Calendar and Outlook for reservation management.
Ready to transform your Hotels & Hospitality business?
Give your hotels & hospitality front desk a receptionist that never misses a call. Get started for free today.