Common Challenges We Solve
Sound familiar? Here's how Akol helps.
The Problem
Emergency Call Management
After-hours emergency calls need immediate attention but you can't be available 24/7.
Scheduling Conflicts
Coordinating technician schedules and customer availability is a daily challenge.
Quote Requests
Potential customers want quick estimates but detailed quoting takes time.
Missed Revenue
Every missed call is potentially hundreds or thousands in lost revenue.
The Solution
24/7 Emergency Dispatch
AI screens emergency calls and can dispatch on-call technicians immediately.
Smart Scheduling
Book appointments based on technician availability, location, and job type.
Quote Capture
Gather job details for accurate quoting and follow up with estimates.
Never Miss a Job
Capture every lead whether you're on a job site or it's 2 AM.
Built for Home Services
Industry-specific capabilities included in every plan
Common Use Cases
See how businesses like yours use Akol
Emergency Calls
Screen emergencies, dispatch on-call techs, and handle non-urgent matters appropriately.
Service Booking
Schedule routine service calls based on technician availability and service areas.
Quote Requests
Gather detailed job information for accurate estimates and timely follow-up.
Appointment Reminders
Confirm appointments and reduce no-shows with automated reminders.
"We went from missing 30% of our calls to capturing every single one. Our revenue increased 25% in the first quarter. The emergency dispatch feature alone is worth the investment."
Frequently Asked Questions
How does emergency dispatch work?
Configure emergency keywords and routing rules. The AI can call or text on-call technicians and confirm dispatch.
Can it check service areas?
Yes, provide your service area zip codes and the AI will verify before booking.
Does it work with ServiceTitan?
We integrate with ServiceTitan, Housecall Pro, Jobber, and other field service software.
Can it handle multiple service types?
Absolutely. Route calls based on service type to the appropriate technicians or departments.