Common Challenges We Solve
Sound familiar? Here's how Akol helps.
The Problem
Missed Patient Calls
Patients calling during procedures or after hours often go to voicemail, leading to lost appointments and revenue.
Front Desk Overload
Receptionists juggle phone calls, check-ins, and insurance verification simultaneously.
New Patient Intake
Capturing new patient information over the phone is time-consuming and error-prone.
Appointment No-Shows
Without proper confirmation and reminders, no-show rates remain high.
The Solution
24/7 Patient Access
Patients can schedule, reschedule, or inquire about appointments any time, day or night.
Free Up Your Team
Let your front desk focus on in-office patients while AI handles routine calls.
Streamlined Intake
Capture new patient information accurately and efficiently before they arrive.
Smart Reminders
Automated appointment confirmations and reminders reduce no-shows by up to 80%.
Built for Dental Practices
Industry-specific capabilities included in every plan
Common Use Cases
See how businesses like yours use Akol
Appointment Scheduling
Patients book cleanings, exams, and procedures 24/7 without waiting on hold.
Insurance Questions
AI provides coverage information and directs complex queries to billing.
New Patient Intake
Gather patient history, insurance details, and preferences before the first visit.
Emergency Triage
Screen after-hours calls and route dental emergencies appropriately.
"We reduced missed calls by 90% and our front desk can finally breathe. The AI handles routine calls so professionally that patients often don't realize they're talking to AI."
* Hypothetical example for illustration purposes
Frequently Asked Questions
Is Akol HIPAA compliant?
HIPAA compliance is coming soon. The technical infrastructure is in place, and we are finalizing Business Associate Agreements (BAAs) with our vendors. Contact us to learn more about the timeline.
Can it integrate with my calendar?
We integrate with Google Calendar, Outlook, and other major calendar systems. For practice management software, please contact our team.
How does it handle dental emergencies?
Configure emergency keywords and routing rules. Urgent calls can be immediately transferred to on-call staff or directed appropriately.
Can patients request specific dentists?
Absolutely. The AI can check availability for specific providers and book accordingly.